Privacy Policy
Privacy Policy
Effective Date: July 11, 2026
At Polatty Landscaping and Lawncare, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request an estimate, submit a form, or contact us about our services.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Phone number
Email address
Property or service address
Any other information submitted through our website, forms, email, phone, or text messages
Project and Service Information
Information related to your requested project, including:
Type of landscaping or lawn care service requested
Property details and conditions
Project goals and preferences
Photos or videos of the property
Measurements, access information, or special instructions
Requested service dates or scheduling information
Website Information
We may collect basic information about how visitors use our website, including:
Pages visited
Form submissions
Device and browser type
General location information
Referring website
IP address
Website interactions and performance information
This information may be collected through cookies, analytics tools, or similar technologies.
How We Use Your Information
We may use your information to:
Respond to questions and estimate requests
Evaluate requested landscaping projects
Schedule and provide services
Communicate about pricing, appointments, project updates, and service details
Send estimates, invoices, payment links, or service-related messages
Maintain business and customer records
Improve our website, services, and customer experience
Follow up after a project is completed
Prevent fraud, misuse, or security issues
Comply with applicable legal requirements
Send occasional marketing messages or offers when permitted
You may unsubscribe from promotional email messages at any time. You may also ask us to stop promotional text messages by replying STOP.
Sharing Your Information
Polatty Landscaping and Lawncare does not sell or rent your personal information.
We may share information when reasonably necessary with:
Service Providers
Companies and platforms that help us operate our business, including:
Website hosting providers
Form and scheduling platforms
Email and communication services
Payment processors
Customer-management tools
Analytics and marketing platforms
Contractors or professional advisers
These providers may only receive information needed to perform their services.
Legal Requirements
We may disclose information when required by law, court order, legal process, or a valid request from a government authority.
Business Protection
We may use or disclose information when reasonably necessary to protect our business, customers, employees, property, legal rights, or the safety of others.
Property Photos and Videos
If you send us property photos or videos, or if we take photos or videos while completing a project, they may be used for:
Project planning
Documentation
Quality control
Customer communication
Website content
Social media
Advertising and marketing
If you do not want identifiable photos or videos of your property used publicly, notify us in writing.
Payment Information
Payments may be handled through third-party payment processors.
Polatty Landscaping and Lawncare may not directly receive or store complete credit card or bank account information. Payment providers process that information according to their own privacy and security policies.
Data Security
We use reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to:
Provide requested services
Maintain customer and project records
Complete payments and accounting
Resolve disputes
Enforce agreements
Meet legal, tax, insurance, or business requirements
Information that is no longer reasonably needed may be deleted or securely disposed of.
Your Choices and Requests
You may contact us to:
Ask what personal information we have about you
Correct inaccurate information
Request deletion of information, subject to legal and business record requirements
Opt out of promotional messages
Ask questions about how your information is handled
We may need to verify your identity before completing certain requests.
Cookies and Website Tracking
Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic and improve performance.
You may adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Third-Party Links
Our website may contain links to other websites, platforms, or services.
Polatty Landscaping and Lawncare is not responsible for the content, privacy practices, or security policies of third-party websites.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
Changes to This Privacy Policy
Polatty Landscaping and Lawncare may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Contact Us
For questions or requests regarding this Privacy Policy, contact:
Polatty Landscaping and Lawncare
Greenwood, South Carolina
Phone: (864) 344-5740
Email: polattyzach@gmail.com